Invoca

Invoca is a call intelligence platform that helps businesses optimize their customer experience by analyzing inbound phone calls. The company's software uses machine learning to transcribe and analyze every call to provide insights into customer behavior, sentiment, and intent. With Invoca, businesses can better understand their customer's needs and preferences, optimize marketing campaigns, and improve customer service. The platform also allows businesses to manage and track their phone calls, measure marketing ROI, and personalize the customer experience. Invoca serves a variety of industries, including financial services, healthcare, retail, and automotive.